In order to maintain a safe, comfortable environment, we require all pets to be current on their rabies vaccinations and to wait at least 48 hours after any vaccinations before coming in. Proof of the below listed vaccinations in the form of paperwork is required. The waiting period helps to ensure your pet isn't sore at the injection site, which can cause irritability or lethargy. This waiting period also is to prevent stressing a pet who may be experiencing an unexpected allergic reaction from a vaccine/vaccination.
You will be asked to disclose all issues that your pet may have or has had in the past when going to the Vet or being groomed (i.e. aggressive tendencies, likes/dislikes, and any health conditions). This policy is to ensure the health and safety of both pet and Groomer. You will be informed upon pick up if your pet had any issues or problems with any part of the grooming process. Disclosing that a pet may have aggressive tendencies does not automatically result in a refusal to groom. This allows the groomer to be mindful of the pet's behavior while being groomed so the groomer can avoid being bitten and can avoid injury to the pet if the pet were to move suddenly during the grooming session.
The Canine Cosmetology Studio reserves the right to refuse service to overly aggressive pets, severely matted pets, or pets with health issues that may require a visit to the veterinarian. Any issues (health or behavior) not disclosed to the Groomer by the Owner or unknown by the Owner, may result in the immediate termination of the grooming session at the Owner's expense.
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